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Our Policies
Return Policy

De'Xandra Inspired Perfume

  • You can return your purchase within 3 days from the date of purchase
  • Products must be in the condition you received and in the original packaging, and UNUSED.
  • Email your intent for a product return to nora.idros@gmail.com . Please include picture of the defective product.
  • Once we’ve confirmed the defect and approved your return request, please ship the product(s) back to us on your own cost and we’ll deliver you the replacement product(s) within 5 - 7 working days.
  • Defect arises as a result of fair wear and tear, willful damage, negligence, misuse, abnormal working conditions or failure to follow our oral or written instructions as to the storage or use of the products are not qualified for a return and refund
  • Colour of products may differ slightly due to lighting or monitor and are not qualified for a return and refund

 

ALL ITEMS ARE IRREPLACEABLE EXCEPT FOR DE'XANDRA PERFUME.